This has been the recurring theme for many new MCS staff.. Why would enterprise customers want to pay large hourly rates and travel expenses for us to come on-site?

I finally realized it's not just our in-depth technical expertise and top-notch consulting skills (oh, and we write unbelievably great quality code too..) but it's what some of our customer's employees look like when they have hit a "dead-end".  It must be the effect of doing too many Google searches seeking technical information that doesn’t help them anyhow.

To see what I mean, I snapped a picture at a recent customer visit, of just one such "skilled information worker" (Sorry all you IW folks, no offense):

So, as you can see, they undoubtedly fare better with our skin in the game!

-E-